FAQs

Frequently Asked Questions (FAQs)

When will I receive my order?

-We process orders within 1–2 business days. Shipping typically takes 5–7 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.

 

Do you offer free shipping?

- Yes! We’re happy to offer free shipping on all orders—no minimum purchase required.

 

Can I return or exchange an item?

- We accept returns within 14 days of delivery on unused, unopened products. If something isn’t quite right, email us at fleurdeglammm@gmail.com, and we’ll help make it right.

 

How can I track my order?

- Once your order ships, you'll receive a tracking number via email. You can also log into your account to check your order status anytime.